Facilitation

The Art of Reimagining the Report Out

Workshops with breakouts mean unending report outs, right? Maybe not!

Here are three tips I learned this summer at IFVP from Anthony Weeks on ways to ensure stellar report-backs that can be visually captured for useful synthesis and follow-up:

-          ONE Big Idea: Each group can ONLY share one big idea (it’s okay to share the same thing as another group)

-          Once Upon A Time: Ask each group to create a story arc of their idea to engage the audience

-          The Pitch: Each group gets a short time – one minute or less -- to persuade the rest of the group their ideas are best. Bonus: Offer prizes!

Over the report back? Here are a few other ways to approach visual capture of group work:

-          Visual templates for every group to work through and share, or post for a gallery walk.

-          Experience Walls: Pre-built walls with visuals and key questions that participants can interact with on breaks or built into the agenda.

-          Ask the graphic recorder to focus on creating one illustration summarizing the full day.

If you’re not reporting back but want everyone to hear the main story of what’s evolving, it’s important to still build in time or a strategy for the entire group to hear what others are speaking about. You can invite your graphic recorder to walk the entire group through a quick summary of what they captured.

Conversketches_Report_Outs.jpg

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Karina Signature_100.png


Where in the World is ConverSketch?

Middlebury, Vermont:  With the Institute for Ecological Civilization partnering with citizens in Vermont to support them as they co-created a vision across urban and rural communities in the state.

Middlebury, Vermont: With the Institute for Ecological Civilization partnering with citizens in Vermont to support them as they co-created a vision across urban and rural communities in the state.

Chautauqua at Boulder, Colorado:  As a participant/recorder with a group of leaders in the systems thinking sharing tools, building relationships, and deepening a network of practitioners working for social good from carbon neutrality to housing to equity and justice.

Chautauqua at Boulder, Colorado: As a participant/recorder with a group of leaders in the systems thinking sharing tools, building relationships, and deepening a network of practitioners working for social good from carbon neutrality to housing to equity and justice.

In the Studio:  Filming the latest  Drawing Connections  video for the National Park Service, and a video for  a team  of cross-boundary wildfire and social scientists at the Rocky Mountain Research Station!

In the Studio: Filming the latest Drawing Connections video for the National Park Service, and a video for a team of cross-boundary wildfire and social scientists at the Rocky Mountain Research Station!

Crush Your Next Big Project…It Will Only Take 15 Minutes

Sometimes a project feels so big you don’t know where to begin. Or maybe it’s not so huge, but it feels easier to check your phone than starting what needs to get done.

Here’s a trick to shake off that paralysis of getting started:

Set yourself a timer for 15 minutes.

Really? 15 minutes? Yes, really.

I’m doing it right now – I’m using my own advice to get this newsletter out to you fantastic people!

I’ve found that 15 minutes is just a small enough chunk of time I can convince myself to just say no to one more cute cat video, put my head down, and start chipping away at what I need to do.

And, 15 minutes is just long enough to get into the groove and want to keep jamming out on what I’m working on. Maybe set that timer for another round and see if I can finish something faster than I expected!

Bonus tip: Set the timer, then hide your phone. Temptation? What temptation?

Conversketches 6 15 Minutes

What takes less than 15 minutes? Getting in touch to bring your upcoming event to the next level with visuals and creative process design to facilitate lasting action.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Karina Signature_100.png




Where in the World is ConverSketch?

Dallas:  Supporting a C-Level leadership retreat through reflective and challenging conversations around how to work together to be a better team.

Dallas: Supporting a C-Level leadership retreat through reflective and challenging conversations around how to work together to be a better team.

Washington, DC:  For Part 2 of the Future Earth Sustainability 2.0 workshops mapping the future of sustainability research.

Washington, DC: For Part 2 of the Future Earth Sustainability 2.0 workshops mapping the future of sustainability research.

Denver:  Supporting a collaborative of emergency management partners as they tackled design thinking, priorities, and mapping their time line moving forward.

Denver: Supporting a collaborative of emergency management partners as they tackled design thinking, priorities, and mapping their time line moving forward.

Northern Colorado:  Capturing a leadership training on how to walk the talk to build and instill trust in teams at hospitals.

Northern Colorado: Capturing a leadership training on how to walk the talk to build and instill trust in teams at hospitals.

In the Studio:  Working digitally and remotely for  Visuality  as their European-based team captured the Global Water Partnership Annual Meeting which “followed the sun” around the globe! Here’s a snipped from the discussion in China about the importance of working collectively.

In the Studio: Working digitally and remotely for Visuality as their European-based team captured the Global Water Partnership Annual Meeting which “followed the sun” around the globe! Here’s a snipped from the discussion in China about the importance of working collectively.

The Other AI

You know when you’re having a conversation with someone you admire, and pretty much every other sentence they say blows your mind?

Last fall I had the joy of getting to sit down with one of those people in my life, Heather Martinez, and something she casually dropped has been bouncing around inside me for months as I figure out how to chew on it and what it means for my graphic facilitation practice.

We were talking about process design for facilitating meaningful conversations, and I was gushing about Design Thinking and how complementary visual thinking is to that process.

Then Heather says something to the effect of “Yeah, but you can’t prototype humanity or emotions. That’s why I love Appreciative Inquiry!”

That brought me up short. I’ve dabbled with Appreciative Inquiry (or AI– not artificial intelligence AI), but with that statement, I immediately felt like it was a tool I needed to learn more about.

And this past week, the amazing and talented Christine Whitney-Sanchez facilitated over 700 IT professionals from across Arizona State University using Appreciative Inquiry and Open Space to build community, understand what’s most important to these people, and where to prioritize resources for the next year.

I think Appreciative Inquiry is a rad tool because it focuses on positivity, storytelling, human connection, discovery, and designing a path toward action. Unlike a lot of process design, it doesn’t assume to know the answers.

Here are the 5 D’s of Appreciative Inquiry, and you can learn more at this link.

appreciative-inquiry-design-conversketch-graphic-facilitation

Interested in applying Appreciative Inquiry to a question in your organization?

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

karina branson signature





Where in the World is ConverSketch?

Provincetown, Massachusetts: Graphic recording for the second annual Broto Conference on Art and Climate Change where artists of all mediums and walks discussed how art could be used to scale climate action globally for good.

Photo: Michael & Suz Karchmer

Photo: Michael & Suz Karchmer

Las Vegas, Nevada: With a group of engineers discussing the future of tech, trends, and big questions they’re thinking about. I can’t share much, but here’s one small illustration from my digital graphic recordings:

GH_ConverSketch_Graphic Recording_Global Models.jpg

Tempe, Arizona: Back with the amazing Arizona State University Technology Office (UTO) who convened IT professionals from across the University to have conversations about what matters most to them and how the UTO can support a more cohesive IT network across the entire campus. This image was created from responses from an app in real-time during 21 simultaneous sessions!

asu-empower-it-2019-aha-moments-summary-graphic-recording-conversketch

Denver, Colorado: Supporting the work of Future Earth and H3Uni as they guided an esteemed group of individuals discussing the future of sustainability scholarship and how to address systems-level challenges to doing effective transdisciplinary sustainability research.

sustainability-future-earth-conversketch-graphic-recording

Yeah, it was a busy eight days!

 

Digital, Paper, or Foam Board, Oh My! How to Decide Which Medium is Right for Your Event

Hey folks!

Have you ever organized an event for your organization? If you have, you know there’s a LOT more that goes into planning and pulling off a successful gathering than meets the eye.

If you’ve put weeks into organizing an event, you want it to go as perfectly as possible. So, naturally, you’ve hired a graphic recorder to visually capture notes in real-time. High five, you have got this on lock. Then, the graphic recorder throws this curveball at you:

“So, would you like me to work on paper or digitally?

As digital scribing has become more reliable and attainable, deciding whether to use paper, foam board, or projecting a tablet screen can feel complicated.

With all the other variables you’re managing, I’m here to help this decision to be an easy and fun one!

I often get the same question from clients: What are the pros and cons of each option? So, I’ve decided to pull inspiration from some other graphic facilitators, and create a tool to help you swiftly make a decision based on your needs.

conversketch-digital-paper-foamboard-comparison-for-graphic-recording

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Karina Signature_100.png





Where in the World is ConverSketch?

Phoenix, Arizona:  Back at Arizona State University for the second ShapingEDU Unconference where Dreamers, Doers and Drivers got together to share ideas and strategies to better leverage technology for learning in higher education.

Phoenix, Arizona: Back at Arizona State University for the second ShapingEDU Unconference where Dreamers, Doers and Drivers got together to share ideas and strategies to better leverage technology for learning in higher education.



Houston, Texas:  With Houston Methodist Center for Neuroregeneration capturing presentations and discussions from a global group of neuroscientists and spinal researchers. We even witnessed  Mutton Bustin’  at the Houston Rodeo! Needless to say, my mind is blown after working with them (heh heh).

Houston, Texas: With Houston Methodist Center for Neuroregeneration capturing presentations and discussions from a global group of neuroscientists and spinal researchers. We even witnessed Mutton Bustin’ at the Houston Rodeo! Needless to say, my mind is blown after working with them (heh heh).

Out of the Studio: This new digitally illustrated video for local Northern Colorado business Streamside Solutions explains how their HVAC system software can save you energy, time and money…fast!

Washington, DC:   This week I’m back in DC working with the Environmental Defense Fund on the last in a series of systems thinking workshops on sustainable agriculture and pollinator habitat.

Washington, DC: This week I’m back in DC working with the Environmental Defense Fund on the last in a series of systems thinking workshops on sustainable agriculture and pollinator habitat.

And Nearly…In the Grand Canyon!  As a reminder, my next big adventure has been in the books for the past year – from  March 24-April 15  I will be rafting the Grand Canyon! Fortunately, I’ll be completely disconnected from phone and email during that time rolling on a river. Unfortunately, I won’t be available to partner with any clients during that time, but will look forward to opportunities to collaborate when I return. If you do have an event during this window, I can connect you with some highly qualified colleagues who can take care of you and your group!

And Nearly…In the Grand Canyon! As a reminder, my next big adventure has been in the books for the past year – from March 24-April 15 I will be rafting the Grand Canyon! Fortunately, I’ll be completely disconnected from phone and email during that time rolling on a river. Unfortunately, I won’t be available to partner with any clients during that time, but will look forward to opportunities to collaborate when I return. If you do have an event during this window, I can connect you with some highly qualified colleagues who can take care of you and your group!

Want to Elevate Engagement in Your Virtual Meetings? Try Adding Graphic Recording!

Hello!

Have you ever been on a video conference call or webinar and noticed people look like they’re doing something else, rather than paying attention to the call? Maybe you’ve been there yourself…there’s an important email you wanted to start drafting…

Whether you’re in a virtual meeting, or one face-to-face, getting distracted by technology can be far too easy.

But what if technology could be leveraged to increase engagement instead?

One of the most powerful benefits of graphic recording is that participants see their ideas unfolding visually as they watch, allowing them to see patterns and systems, and feel like their ideas are being heard by the group.

With video conference platforms that allow screen sharing and a tablet, all of a sudden graphic recording has become more attainable, even if you have people calling in from all over the world!

Recently I’ve had the pleasure of capturing the ongoing series of discussions for ShapingEDU: “A community of dreamers, doers, and drivers shaping the future of learning in the digital age.” The live capture has been used by a global audience as they’re discussing or listening to panelists in an expertly-facilitated discussion and are shared, tweeted, and used to boost engagement around the webinars during and after each one.

learn-to-draw-a-tablet-conversketch

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Karina Signature_100.png

Psst….Have a video call in the calendar?

Where in the World is ConverSketch?

IMPORTANT NOTE:   You all know me by now, and know that I like a good adventure. The next one has been in the books for the past year – please keep in mind that from  March 24-April 15 I will be rafting the Grand Canyon!  Fortunately, I’ll be completely disconnected from phone and email during that time rolling on a river. Unfortunately, I won’t be available to partner with any clients during that time, but will look forward to opportunities to collaborate when I return.

IMPORTANT NOTE: You all know me by now, and know that I like a good adventure. The next one has been in the books for the past year – please keep in mind that from March 24-April 15 I will be rafting the Grand Canyon! Fortunately, I’ll be completely disconnected from phone and email during that time rolling on a river. Unfortunately, I won’t be available to partner with any clients during that time, but will look forward to opportunities to collaborate when I return.

On my way to Houston: I’m headed to a Neuroregeneration Symposium for a few days to capture cutting edge research on spinal repair.

In the Studio:  Wrapping up a digitally illustrated video for a local business, and a strategic illustration on Early Childhood Education career paths for a local non-profit.

In the Studio: Wrapping up a digitally illustrated video for a local business, and a strategic illustration on Early Childhood Education career paths for a local non-profit.

Who Can Help Your Team Surface Shared Values?

I love getting to collaborate with a lot of different groups of people working toward many different goals. Most of these groups contain people who have different worldviews, perspectives, ways of thinking.

Sometimes it's challenging to do meaningful work together if you think differently. That’s what leads to the most powerful teams and solutions.

But it can also be beyond frustrating. What if you can’t come to consensus? What if consensus isn’t actually a tool that will serve this group and their goals? What if your team stays surface-level because they don’t feel comfortable disagreeing? (Hint: I wrote a post about the benefits of disagreement here).

This is why groups choose to work with a graphic facilitator.

I can help you design processes to build on your team’s differences to use them as a strength, then draw out the conversation to surface shared ideas or values, then co-create and illustrate a plan that everyone can see themselves in. Get ready for action and riding the wave of momentum!

conversketch-surfacing-ideas-and-flowers-graphic-facilitator

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Have the seed of an idea? Let’s design something to help your team surface shared values.

Where in the World is ConverSketch?

Vail: At the annual DigiDay Publishing Summit where I captured trends and solutions for the ever-changing world of publishers like the Daily Beast, HuffPost and Gizmodo.

Vail: At the annual DigiDay Publishing Summit where I captured trends and solutions for the ever-changing world of publishers like the Daily Beast, HuffPost and Gizmodo.

Fort Collins: Working with the College of Veterinary Medicine and Biomedical Sciences as they create a Research Strategy for the next five years.

Fort Collins: Working with the College of Veterinary Medicine and Biomedical Sciences as they create a Research Strategy for the next five years.

Rafting: As those of you who have subscribed for a while know, I enjoy playing outside and floating on rivers. This week I’m out of the office on a spring float down the Ruby/Horsethief/Westwater stretch of the Colorado River. This photo was taken by the incredibly talented  Spencer Branson .

Rafting: As those of you who have subscribed for a while know, I enjoy playing outside and floating on rivers. This week I’m out of the office on a spring float down the Ruby/Horsethief/Westwater stretch of the Colorado River. This photo was taken by the incredibly talented Spencer Branson.

Ways of Listening

Listening is one of those things that is consistently an area for growth in my life, both personally and professionally. I’ve written about listening tips before, and I feel fortunate that in my job it’s necessary to practice and hone my listening skills.  

For me, listening is a combination of presence, patience, staying open, authenticity, and trust. It is about being fully engaged and caring about another person, regardless of whether they’re part of your inner circle, or a presenter at a conference you’ve never met. By listening deeply, you are sharing with that person something incredibly valuable: your attention and therefore your energy.

As a graphic recorder, different situations call for different ways of listening. I have known this on a mostly subconscious level throughout my practice, however last month at the Visual Practice Workshop hosted by Kelvy Bird she shared some framing around listening that has shifted the way I approach the work for my clients.

“Levels of Scribing” from  Generative Scribing  by Kelvy Bird

“Levels of Scribing” from Generative Scribing by Kelvy Bird

Sometimes during rapid-fire presentations, what’s most important is to capture images that reflect the content to help people remember and engage with the ideas.

Other times it’s more important to be listening for context and how ideas relate to one another to illuminate systems or relationships.

And other times, often over longer periods of time, it’s most important to be with the group as they surface and reveal the “highest potentiality for the systems we serve”. This might be ideas that are fuzzy or still developing, or to be listening for what is not being said. This requires presence, a whole-body experience tuning into not only the mind but also intuition and empathy.

Something I love most about graphic recording is that I’m always learning, continually improving. It’s never boring, that’s for sure. And it’s also never perfect. But that’s the wonderful bit about being human, the imperfection keeps things interesting.

So here’s to practicing and deepening our listening together.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

What kind of listening and visual capture can best serve your group?

Where in the World is ConverSketch?

medellin parrot.jpg

Medellín, Colombia: Next week I’ll be in Colombia for the Intergovernmental Science-Policy Platform on Biodiversity and Ecosystem Services (IPBES). I’ll be working with the Fellows to help them design the future of the program and how to work better intergenerationally as researchers. Looking forward to sharing updates!

The Wildfire Research (WiRē)Team Videos Go Live Tomorrow! This video series has been in the works since our kickoff workshop in November, 2016. A collaborative team of social scientists, fire researchers, practitioners and multiple agencies, find out how this team helps communities become more fire adapted (or what “fire adapted” even means!). Here’s the first one for you all as Early Bird subscribers!

The Difference Between a Graphic Recorder and Graphic Facilitator (and When to Use Them)

There’s something ironic about a field that prides itself in helping simplify complex information through visuals, but there’s confusion about what exactly to call ourselves. Some say “graphic recorder”, some say “graphic facilitator”, others use the word “scribe”. You may have even heard “infodoodler” or “sketch artist” or “that person over there who’s drawing really fast!”.

Of course there are countless processes, strategies, partnerships and ways of visually supporting teams. So, to help you try to navigate the Sea of Visual Jargon to figure out what you’re looking for, here’s a comparison of the ConverSketch definitions of two of my most requested services: graphic recording and graphic facilitation.

Graphic Recorder

As a graphic recorder, my main focus is live visual capture of content discussed or presented during an event. I have 1-2 planning calls with my client to understand their goals for including a graphic recorder, and to make sure I understand expectations. I’m a (mostly quiet) partner and resource to the facilitator running the meeting. During the event, my charts tend to have more illustrations than when I’m facilitating because that’s what I’m entirely focused on. A note here: although the word "facilitation" is not in the job title here, graphic recorders are often playing a very important role in the facilitation process, supporting groups and the "official" facilitator as a partner in a very unique and useful visual way. After the event, you keep the original drawings, I photograph and edit the digital images of the charts and send you a list of suggestions for how to leverage them tailored to you based on our conversations.

Graphic Facilitator

As a graphic facilitator, my relationship with the client is more involved because not only am I capturing key content visually during the event, I’m also working with you to design the process, facilitate the event, and make sure your next steps are clear. We have 3-5 planning calls (and a lot more emails) as we co-create an agenda that will help your group reach its’ goals, think about how to make the most of the visuals, and make sure the space will support the group to do their best thinking. I often spend lots of time preparing large-scale visual “templates” we can fill in together during the meeting (although not always, sometimes we start with a blank sheet too), and can create custom worksheets for the participants. And, because drawing can be such a powerful tool to clarify and deepen idea development, graphic facilitators might design activities and processes to get the participants drawing out their ideas to build shared understanding. During the meeting, I am facilitating the process, checking in to make sure we’re on track, and capturing content visually, but often these charts have more words than pictures as I’m balancing both the capture and guiding the discussion. Again, after the event you keep the original drawings, I photograph and edit the digital images of the charts and send you a list of suggestions for how to leverage them tailored to you, along with a short 1-2 page summary and suggested action steps.

Graphic Recorder or Graphic Facilitator.jpg

To make it even more interesting, some people use these terms interchangeably (i.e. they only use graphic facilitator even if they are solely focusing on visual capture), while others like me differentiate between the two. I think it's true that any sort of visual capture is a form of facilitation. Ultimately, I like to use the language that resonates with my clients and that they’ll remember, so yes, I do respond to “the artist”, “the graphic artist”, and “the woman with witty puns”. Again, these are only two options, but they can be confusing if you're new to visual lingo.

So, ask yourself, do you need a guide for the process? Or someone to focus entirely on visual capture? Both are useful in different situations. In the end, it’s important to have a conversation with the person you’re considering partnering with to be clear on expectations and to be sure you get set up for success!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Now that I know the difference, I’d like to talk more about…

Where in the World is ConverSketch?

bikablo hosted by conversketch

Last week I had the pleasure of being a partner and host for Frank and Carola, two trainers from Germany who teach the bikablo visual thinking method all over Europe. This summer, for the first time bikablo came to the US on an 8 stop tour, including Fort Collins. The training was a success, and we are looking into partnering for future training opportunities in Colorado! Thanks to the wonderful Wolverine Farm Letterpress & Publick House for the excellent venue!

Should You Hire a Graphic Recorder? Ask Yourself These Questions to Decide

As tempting as it is to impress upon you, my lovely readers, that really there’s never a bad time for a graphic recorder, some events and meetings are better suited than others to have visual support. So, to help you decide if bringing in a graphic recorder is a good idea, here are some guiding questions for you and your team:

What are my goals for this event?

Do you want to co-create a strategic plan? Brainstorm and prioritize new ideas? Bring together a new group and hope they leave as a team? Share the state of the science for your field?  If there’s complex information, you want to get a group on the same page, or keynote presentations that can inform future discussions, graphic recording is right for you.

It may not be a good fit if there will be back-to-back presentations with lots of slides and little or no time to discuss the content*, or you’re only looking to get caricatures of everyone on the team. A graphic recorder’s number one goal is to capture key content in a way that makes it more accessible to the group, which often means an illustration, but not always. And if there will be simultaneous sessions you want captured, then plan to hire a team of recorders.

*An exception would be if you plan to build on the content later.

Why am I considering a graphic recorder?

Do you want to engage people during technical discussions? To keep them collaborating after the event? To work through a complex challenge? To make your event or meeting stand out amongst a sea of others? Finding someone who has the right amount of technical understanding and can design work that will truly support the group as they move forward can be integral to the success of the group.

Will we need to look at or build on this later?

Graphic recording provides succinct maps of the conversation or presentations that are actually interesting to look at and build on. I also work with each of my clients to create a tailored list of suggestions for how to leverage the charts after the event. What action (if any) is desired after the event? How can you keep people engaged and motivated around the meeting ideas? How will people communicate what they’ve learned to those who weren’t there? Graphic recording can be an extremely powerful tool not only during, but long after the event when used well.

How well does this group know each other? Are they good at collaborating already, or are they newly formed? Is there history?

Graphic recording can be a power boost tool for established groups, and can be even more powerful for new groups just forming. When people see their ideas and know others in the group also see them, they feel heard, and move from thinking of it as “my idea” to “our ideas”. Facilitating this kind of collaborative thinking early on in the team’s existence can save time, build trust, and get things moving faster, even if there is “history” or “baggage” between some group members.

Am I looking for someone to design the process & be a neutral lead in the discussion too?

If so, you’re looking for a facilitator, which is great! Graphic recorders are wonderful team players and work well with facilitators to more deeply understand the process and create visuals to support the group.

should-i-hire-a-graphic-recorder-decision-chart

One more thing…

Keep in mind that if you’ve roped in a good graphic recorder, the sooner you engage with them in the meeting design process the better as we can help you figure out where in the agenda graphic recording can provide the most for your participants. Of course, we’re really flexible and good at adapting on the fly, so if it’s a last-minute decision, we can usually roll with it and still rock your world.

At this point, if you happen to be wondering what the difference between a graphic recorder and a graphic facilitator is, you’re in luck, because that’s what I’ll be writing about in a couple of weeks!

Once again, thank you from my heart and soul for your support, humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Sounds like I could use a graphic recorder for my next event!

Where in the World is ConverSketch?

Bikablo – One More Spot!   We’ve just opened one more spot for the 2-day immersive Bikablo Visual Facilitation training August 15-16 in Fort Collins, Colorado.  Click here  to find out more and register!

Bikablo – One More Spot!

We’ve just opened one more spot for the 2-day immersive Bikablo Visual Facilitation training August 15-16 in Fort Collins, Colorado. Click here to find out more and register!

The Cache la Poudre Canyon   Last week I had the distinct pleasure of a new experience with my US Forest Service clients – I got to camp out with them before graphic facilitating a mostly-outdoors retreat! An inspiring and beautiful location can go a long way for inspiring innovative and collaborative ideas!

The Cache la Poudre Canyon

Last week I had the distinct pleasure of a new experience with my US Forest Service clients – I got to camp out with them before graphic facilitating a mostly-outdoors retreat! An inspiring and beautiful location can go a long way for inspiring innovative and collaborative ideas!

Use These Techniques to Diffuse A Tense Scenario at Work (or at Home)

One of the exciting things about being a facilitator is that you get to work with people. And people are not always predictable, which may leave you in the midst of a conversation that heated up real quick, and all eyes are on YOU to see how you’ll handle the situation.

You’ve got to think quickly, act compassionately, and get the group back on track without saying something that will completely shut individuals or the group down. (And at this point your client is super pumped they made the savvy decision to bring in a facilitator for this meeting instead of having to be the one in the hot seat.)

What do you do? This week I’m sharing some tips from the lovely and talented Carrie Bennett on how to “Unload Loaded Language”.

  1. Stay calm!  This isn’t about you.  It’s your job to help people hear and understand one another, not weigh in on the merits of their ideas. 
  2. Dig through the negative to find what the person DOES want.  Buried in their statements is something even their “opponent” can probably support in some way (try to find the interest behind their position).  The more you know about the issues, the more easily you can do this but you don’t need to be an expert.  Listen for what’s important to people.
  3. Translate the loaded language into something more neutral. Try to preserve the interest and check back to get the speaker’s agreement before you go on.

Give it a try…how can you re-frame these statements to be more neutral?

  • Melanie is such a slob.  I can’t even work with her because I’m always having to clean up her messes.  I’m not her maid!
  • You know, these freeloaders aren’t even trying.  They’re just happy to live off the government and let the rest of us foot the bill.  If they really wanted a better life, they would get off their @$$*$ and get a job.
ConverSketch learn to draw unloading

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Need a professional to help guide your group and unload things if they get spicy?

Where in the World is ConverSketch?

The first week of April we got to take some time off and float through Cataract Canyon in Utah. I love rafting because I get to disconnect completely, be present, and enjoy the beauty of the Canyon and my friends. I always try to sneak in a bit of plein air watercolor, and waiting for the shuttle was a perfect moment to do a quick sketch.

The first week of April we got to take some time off and float through Cataract Canyon in Utah. I love rafting because I get to disconnect completely, be present, and enjoy the beauty of the Canyon and my friends. I always try to sneak in a bit of plein air watercolor, and waiting for the shuttle was a perfect moment to do a quick sketch.

Since we got back from Cataract, it's been full on video production here at ConverSketch HQ. Here's the one I finished up last week -- and hopefully you'll get to see another one in the next post as well.