Four Tools Guaranteed to Send Your Team into Decision-Making Bliss

I hope this finds all you folks in the US happy and rested after the Thanksgiving holiday.

My last newsletter focused on suspending judgement while brainstorming to facilitate innovation and creativity, with a promise to follow up this week with ideas to help you or your team make decisions and select the best ideas to move forward with. Okay, maybe you won’t end up completely blissed out if you use these ideas, but at least you’ll have a darn clear picture of what’s important to your team. Which is pretty much the same thing, right?

A graphic recorder can often visually reflect where there is energy or consensus in the group through the illustrations they create, but what if you don’t have a graphic recorder, or the group is having a difficult time deciding?

My first step is usually to have the group create Clusters. When brainstorming, I like to have participants write ideas on sticky notes – one per note – and post them on a wall. This makes it easy to move the ideas around into different themes or categories, which can then simplify or reduce the number of items you need to decide on or prioritize. Be sure to clearly delineate and name the clusters.

Great, now we have a ton of awesome clusters. What now? Now, my friend, you have options (ironic, more decisions for you to make).  Here are some of my favorite decision-making and prioritization techniques, in no particular order, and with endless opportunities to tweak to fit your needs or group.

1.       The Dot Vote: A Classic. Chances are, you’ve used this at least once in your life…If the words “dot vote” make you want to run screaming from the room or throw the device you’re reading this on against a wall, please move on to Idea 2 immediately. However, it’s used often for a reason; it’s quick, can be used in groups of all sizes, and forces people to make tough choices. I usually give people multiple dot stickers so they can give their votes some weight: if you really love an idea, put as many dots on it as you’d like. If you are interested in several, spread your dots around. The caveat is that dot voting might mean an idea that will more heavily affect a minority of the group might get overlooked, even with weighted dot voting.

2.       Five Finger Vote: A la OGSystems Visioneers. This is another quick, weighted voting technique. After generating a list of clusters or key ideas to vote on, discuss them to be sure participants understand each one. Go through them one by one and ask participants to hold up fingers for each as follows:

0: Strong Preference Against (could not accept this idea)

1: Preference Against (accepting this idea would be a compromise to better alternatives)

2: Casual Preference Against (could accept this idea, but other alternatives are just as good)

3: Casual Preference For (could accept this idea, no better alternatives)

4: Preference For (would support this idea, and not prefer another idea)

5: Strong Preference For (could not support another idea)

Count the total for each option – the idea with the highest number of votes is the winner.

3.       Selection Chart: Another Classic. When I need something more analytical and number oriented, creating a chart with options on the left column and criteria for ranking across the top can be useful. Decide on a scale for weight (i.e. 1-5, 5 being most important), and go through each option and give each criterion a number based on how important it is. Again, add up the scores for each option and you’ll get a winner and see distribution of importance. Bonus: You can do this individually first, then come together to discuss patterns or differences across the group.

4.       Decision Trees (for inspiration & humor try this one): A la Dan Roam. Start with an important question, such as “Is dropping our price a good option?”. From there, ask and draw another, related question like “Is our market price sensitive?” decide yes/no, and if yes, ask another question, such as “How is our price relative to our competitor?”. If no, try another option since price isn’t a factor. And so on.

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Now get out there and make a blissful Selection Chart to decide which of these tools you’ll use next time your team needs to make a decision.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Need someone to help your team make some decisions...then actually move forward together? Click to get in touch about your next meeting or event that could use a touch of graphic recording magic.

Where in the World is ConverSketch?

I'm proud to announce a new explainer video is out in the world thanks to the new One Health Institute at Colorado State University! Click the image above to learn how CSU's Dr. John Spencer is partnering with researchers and practitioners in Brazil to work toward ending leprosy!

Short & Sweet - Where in the World is ConverSketch

Good morning!

It's time for some experimenting here at ConverSketch. So this week I'm keeping it short and sweet with few words and mostly images of what I'm working on. 

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Last week I worked to graphic record and co-facilitate a workshop with researchers and practitioners that help ensure disaster recovery work includes and is sensitive to the culture of the people affected.

I've also been working on a heap of videos this fall -- here's a snapshot of me painting some veggies for a restaurant in downtown New York City that is seeking to triple the impact of every dollar through its business model, and a screenshot of a video for the National Park Service on smart wildlife watching (click to see it!). Other videos in the works include research on bovine tuberculosis, fish consumption advisories, climate change in National Historic Parks, and fire mitigation strategies for homeowners.

Finally, I've been working with the Conservation Leadership Through Learning Master's program at Colorado State University to do a short training series on basic facilitation and graphic recording skills for conservation professionals. Here they are facilitating a World Cafe.

I need your help! Did you like this shorter email? Not so much? Please let me know so I can send you Email Goodies that spark creativity and are full of interesting little nuggets to make your day better.
 

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

A Simple Way to Keep from FALL-ing Off the Crushing It Train

We’re entering the last few months of 2016, and I want to encourage you to take a step back from the day-to-day grind for a moment and think about the bigger picture you have for this year.

For those of you who have been with me since last December, this is the perfect time to revisit your Vision Board, or whatever form you might have articulated your goals for the year. If you haven’t written or drawn anything so far, take a few minutes to write down a few goals, ideas, or projects you’d like to mark “Nailed It” when 2017 rolls around.

Now ask yourself:
- What have you completed that deserves celebration?
- What’s still on there you haven’t finished, or maybe even forgot about?
- Are these things still relevant?

Take an honest look -- it’s cool, you still have ¼ of the year left! -- and decide which of these things are your top 3 priorities. Then, whip out that calendar. What do you need to do to achieve these goals? By when? I strongly suggest writing something down or making actionable goals to Get. It. Done.

This is what this looks like for me: I have my vision board posted on the wall at my desk where I see it every day. To take action, I like writing down a running list of my graphic recording & other projects and goals on a whiteboard, also next to my desk. Above that, each evening I write my top 3 priorities for the next day. This helps me keep things organized, and I get to cross things off a list when I complete them. Ahem, like so:

And now, some autumn leaves to inspire seasonal doodles. For fun try using little leaves instead of normal bullet points.

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If you liked this tip, please sign up for my email newsletter, and I'd be so grateful if you shared it with your friends using those handy links below!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina



Need someone to help your team define shared goals...then actually move forward together? Click to get in touch about your next meeting or event that could use a touch of graphic recording magic.

Where in the World is ConverSketch?

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The US Fish & Wildlife Service is getting their story on. Here's one of many charts from the four day workshop at the end of September. 

How to Improve the way You Listen: Tips from a Professional Listener

In the age of The Device, it’s easy to be distracted by the chirp of a notification.  Which makes a conversation filled with intentional, focused and active listening a real treat to be a part of.

Graphic recorders and facilitators are essentially professional listeners – we are with the group to hear what individuals saying, listen for larger themes and reflect ideas back to the group in a clear way. We need to listen to body language and tone, and to seek to clarify and surface underlying ideas and patterns so the group we are supporting can move forward effectively and maintain their energy and momentum long-term for positive change.

This. Is. Hard. And I don’t just mean the drawing.

The way we approach listening in conversations can monumentally affect the outcomes, and yet this is something we often do subconsciously. Every person, is, of course, biased in some way. Many times, this is seen as a flaw or weakness, yet refreshingly, Anthony Weeks takes a different perspective: “Our subjectivity is our way of creating value.”

As graphic recorders, paying attention to the way we approach our work through listening, observing and intentionally focusing on applying listening filters based on the needs of the client (Do they need us to visualize facts? Emotions? Patterns? Systems?) can profoundly influence how and what we capture, and therefore the group’s outcomes.

As human beings, being conscious of the way we listen can profoundly influence our relationships with one another, and therefore our sense of connectedness and satisfaction in our work and personal lives.

Some ideas to deepen your listening practice:

- Give people time and space to process and continue by waiting three seconds before jumping in after someone has paused.
- Remember, listening is not the same as waiting to speak. Be present and ask questions to encourage clarification or exploration.
- Make space for vulnerability by not judging immediately. This doesn’t mean you must always agree. Let the person know you appreciate/love them but you may disagree. A nice way to think about this is to be hard on the idea, not the person.
- Be sure you are in a state of mind to listen well, because it takes energy to be present, withhold judgement, and be able to draw connections between ideas.

Click on the image below to see the larger version.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

 
Cheers, Karina




Deep listening, synthesis and illustration for multiple hours at a time to support your group? 
 

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Where in the World is ConverSketch?

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This week I'm working with the US Fish & Wildlife Service. Their communications specialists from around the country are getting together to build connections, develop storytelling skills and share tools. Here's a few tips from Michael Smart that will be included in a Summary Map of all four days!

The Secret World of Graphic Recorders: What YOU Can Leverage From Leaders in My Field

Happy September y’all!

Just about a month ago, I was in a place I know you’ve been too: Excitement-Overload. I was headed home from a most amazing gathering of graphic recorders and visual thought leaders: the International Forum of Visual Practitioners (IFVP) annual conference.

These three days play a huge role in the way I approach the next 12 months of the year fueled by ideas and perspectives shared by people who are leading the field and experimenting with new ways of doing this work.

By far the best part of this conference is getting to meet and connect with people whose work I admire and, almost without fail, finding out that there’s a whole lot more to admire in them than their work.

I also had some realizations about the way I want to focus my energy and approach this work to better serve my clients, which I’ve distilled down to a few key insight blasts that can conveniently be used by just about anyone.

Inspired by the brilliant Brandy Agerbeck, I seek to “be a partner, not a commodity”. By that I mean I’m someone my clients continually seek to collaborate with because I’ve done work that makes them want to get out there and really make a difference. Not simply a pretty picture, or even only during the event, but with tools, creative ideas and solutions for using the charts I create long after the event too.

Another session that stuck with me was led by the incredibly intelligent and talented Stephanie Brown on how to be a better partner for facilitators leading change processes. We all came to the conclusion that being a good partner revolves around practicing solid preparation, stellar listening, and letting them know that I have their back, and know they have mine.

Steph also posed the idea that “Organizations grow in the direction from which questions are asked.” I love the idea of crafting questions and visually capturing responses that will help my clients leap forward through uncertainty and change.
 

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Lisa Arora, from her deep well of experience and knowledge in this field, shared a question that has me rethinking the way I work with groups: “What do we want people to see, feel, and do?” This deceptively simple question now informs the way I capture different groups and sessions based on their response. Will this be part of a presentation, or is the process of capturing a difficult conversation the most important part of the work I do for a particular client?

As a Creative with a capital “C”, it can be easy to get “comparitis”. What I love about the community of graphic recorders is how generous and supportive everyone is. The last take-away I’ll share comes from Brandy again: There is room for everyone here. The most important thing to do is to be authentic.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

 
Cheers, Karina




Curious how to better utilize your graphic recording charts during and after the meeting? 
 

Here's Why I've Been So Quiet Lately

With a warm heart…hello!

July and August have been packed with adventures spanning opposite ends of the spectrum… Starting and ending with two incredibly detailed explainer videos to be prepped and filmed in half the time it normally takes. I’m super stoked to share these videos because I experimented with new techniques and styles. They are scheduled to come out early in September, and you all will be the first to know when they are fresh and viewable!

In the midst of the video-making came a trip to attend the annual IFVP conference (aka the gathering of My People).  In my next newsletter I’ll be sharing my top insights from the meeting of the thought leaders and innovators I was lucky enough to draw, learn, and laugh with for three days.

After returning with a full mind and heart and nailing the second explainer video, gears shifted entirely when we packed up and trucked off to Idaho to raft the Middle-Main Salmon River for 11 days. Yep, that meant no cell service. No internet. We didn’t even have a satellite phone. Just the music of the river, the canyon wrens, our friends’ guitar and fiddle, someone calling “fish on!” and a few hot springs bubbling up along the way. Seriously.

It always amazes me how easy it is to fall back into the rhythms of our most basic needs: food, shelter, staying safe. And, more deeply, the need to connect genuinely with the earth, with ourselves, and with those around us. While it may feel counterintuitive or stressful to completely unplug, especially as a business owner, each of us that DO can immediately feel the power of giving ourselves this time to be present, disconnect and make room for some white space. That time to let ideas mull in the background and bubble up to the top of your very own mental hot spring can give rise to some of our most important and powerful ideas.

I always bring my paints on river trips and this time I was more intentional about making time to draw. Trust me, between rowing, unpacking the boat and happy hour, it takes discipline to get the paints out! Here are a couple of my favorite plein air sketches for you to get a sneak peek this week before I go posting them on Instagram. If you haven’t already, follow me there @ConverSketch for more behind-the-scenes graphic recording and watercolor shenanigans.

Adieu for now. It’s good to be back.

Click on the images below to see the larger versions on the blog.

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I'm on a boat! Here I am in my plein air river studio -- the 12 foot raft I got to row down the Middle-Main Salmon. Lots of gratitude to my amazing husband for outfitting me with the sexy boat + setup for this trip!

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A post-trip shot of a two page spread of our camp where Indian Creek (on the right) joins the Middle Fork of the Salmon (on the left).

If you liked this, please sign up for my emails and if you'd like, I'd be so grateful if you shared it with your friends!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

 
Cheers, Karina




Need someone to be the balance between focused and creative for your next event? Click to get in touch about your next meeting or event that could use a touch of graphic facilitation magic.

The Secret Ingredient in My Creative Productivity Recipe You Can Use Today

Being self-employed, I spend a lot of time experimenting on the perfect Creative Productivity Recipe. Right now, it seems to be something like:

• 1 part Time of Day
• 2 parts Intentional Email Time
• 1 ½ parts Tools (aka music that helps me focus like brain.fm, setting a timer, priority lists…here’s a post I wrote on my favorites)
• A dash of Coffee…
• And the Secret Spice: 2 parts Exercise and Movement

Through my own experience and through heaps of research, making time for movement throughout your work day really helps you be productive, stay healthier, and feel just plain good about life.

Although it can be tough to wake up early, I tend to feel better and get more done when I start my day off with even just 20 minutes of exercise. Working out early gets your metabolism cranking, and makes me feel like I’ve gotten something done first thing, which sets the tone for a productive day.

Here’s a few ideas to help you lead by example to curate a culture of movement in your workplace:

• It can be super easy to get up and take “microbreaks” during the day to get your body moving, no matter where you’re working. I like to drink a lot of water so I’m hydrated, I get up to fill my water glass, and, yep, use the ladies’ room, which gets me up and walking around.  
• Another strategy is taking a phone call outside or if you have a meeting that lends itself, try taking a stroll instead of just sitting in a conference room. Or, if you’re Google, you have a conference bike (drool). There may be one or two of these in Fort Collins too…
• I also enjoy taking time to eat in a different place than I’m working. This gets me up, with a different perspective (literally), and helps me feel refreshed when I get back to work.

One key to successful breaks for me is mindset. If I allow myself specific times to work and take breaks, I'm more likely to truly let go rather than feel like I'm procrastinating or "should" be working. 

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Do you notice a difference in your productivity when you get up and move around, or make time to exercise? Impart your wisdom below so others can learn from your strategies!

If you liked this tip, please sign up for my emails and if you'd like, I'd be so grateful if you shared it with your friends.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

 
Cheers, Karina



Want to get a move on your big ideas? Great news! Click to get in touch about your next meeting or event that could use a touch of graphic facilitation magic to connect, inspire and help your team take action!

Where in the World is ConverSketch?

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San Francisco, baby! I had a blast working with a forward-thinking, innovative and inspiring team and doing some digital graphic recording for them. Although the content is for their eyes only, here's a snippet of my work getting digital.

The Benefits of Disagreement: How to Leverage it to Make Your Team a Communication Powerhouse.

In my last newsletter, I focused on the idea of creating a culture of open communication to foster a team that’s antifragile. This week I’d like to build on that and give you another tool to use to improve communication in your organization/team/family/etc. (If you’re asking yourself what the heck “antifragile” means, you can find the post here).

We all have different communication styles, and I’m a person who, most of the time, naturally does not particularly enjoy disagreements or arguments. Yet as a graphic facilitator, I often intentionally develop processes for my clients that make space for ideas to clash.

No, I don’t just get all the right people in the room, then open with some inflammatory question that sets everyone on edge and then let the group have at it. Recipe for disaster.

Instead, I frame disagreement as a way to avoid a pitfall that organizations across sectors find themselves in: If nobody is disagreeing, we all must be on the same page, right?

NOT NECESSARILY!

Okay, maybe you’ve done heaps of work, you actually ARE all agreeing on the same level, and you’re ready to crush it. But many times leaders find themselves with team members who are frustrated because they feel like they can’t safely share ideas that are different or at odds with others.

One way to start helping folks feel better about disagreeing is to start with one of my favorite ground rules from the Center for Public Deliberation at Colorado State University:

It’s okay to disagree, but do so with curiosity, not hostility.

Asking people to be curious when they’re disagreeing can be a powerful mental shift because it allows them to question in a constructive way, and also to accept different perspectives without getting defensive. Because we all know that no matter how carefully we plan, how great an idea might be in the meeting room, something unexpected will happen.

We also know that it takes courage to let yourself be vulnerable by suggesting half-formed ideas that you think could spark something great from your team. Allowing and encouraging your peeps to look beyond the obvious solutions by disagreeing curiously can help you avoid costly mistakes up front and build better concepts in the long run.

If a meeting, event, or the culture you nurture in your team is built on the idea that it’s good to disagree curiously, that allows people the space and encouragement to question, share, scrap & start over. It builds open, respectful communication, which builds trust. Which leads to great teams doing amazing things together. Boom.

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If you liked this tip, please sign up for my emails and if you'd like, I'd be so grateful if you shared it with your friends!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

 
Cheers, Karina


Need someone to create a space for curious disagreement for your next event? Click to get in touch about your next meeting or event that could use a touch of graphic facilitation magic.

Where in the World is ConverSketch?

The City and County of Salt Lake, Utah have been working for over a year to better understand and respond to the needs of homeless individuals. Through outreach and collaborative governance, new resource centers will be available to help people move beyond homelessness. Here's a Strategic Illustration of their process and ideas moving forward.

Change Happens. How To Foster A Team That Not Only Survives, But Thrives.

The word “resilience” is popular right now. We’ve worn out “sustainability” and we want to build a business culture that helps our organization stay on the cutting edge. But how many of us think about what resilience really means? Here’s a definition for you:

Resilience: the capacity of a system to absorb disturbance and re-organize while undergoing change so as to still retain essentially the same function, structure, identity, and feedbacks.
 
So, a resilient team can deal with the inevitable and ever-more-frequent changes we experience in life, and get back on track. But is simply getting back to where you were before what you want? Does this sound like an organization that is cutting edge? Isn’t there something more?!

I’m so glad you asked. There’s a brilliant guy named Nassim Nicholas Talib that wrote a little book called Antifragile. Now stay with me here, I see your eyes glazing over at some jargon-y, made-up business word. I promise you this one is worth thinking on. Antifragile is one of those books that is so packed with ideas that make my mind stretch, that I have to take a moment to process each paragraph I read. It’s awesome.

Talib describes the essence of antifragile as the following:

Some things benefit from shocks; they thrive and grow when exposed to volatility, randomness, disorder, and stressors and love adventure, risk, and uncertainty. Yet, in spite of the ubiquity of the phenomenon, there is no word for the exact opposite of fragile. Let us call it antifragile. Antifragility is beyond resilience or robustness. The resilient resists shocks and stays the same; the antifragile gets better (pp. 433-435).

See what I mean? That is an INCREDIBLY POWERFUL idea. Change hits, and instead of somehow making it back to the way things were before, your team actually improves? Yes, please.

So how can you create a culture of antifragility?

It takes intentional work. Central to building a high-functioning team is good communication. Regular, transparent and open communication nurtures trust, and creates a positive feedback loop of good communication.

Feeling like you’re in a communication rut with your team? Three words for you: Draw. It. Out.

Using drawings, especially simple ones, is a phenomenally useful and fun tool to build a culture of great communication and antifragility. Doodling complex ideas helps you clarify what’s most important and simplify the ideas to more easily explain to others. Inviting other team members to collaborate with you and share what they’re seeing opens eyes to new perspectives, new connections, and create a sense of shared ownership of ideas, which leads to a higher likelihood of action. Even if it looks messy, it’s about the process. It’s about sharing ideas and working together. Then being able to refine and share your story so that when sh*t gets real, everyone knows what the vision is, and feels the confidence to move toward antifragility.

Partnering with a graphic recorder can help you take a step back, think critically about the situation, and give your notes an extra pop of drawing expertise. Or, if you're itching to take the reins (ahem, markers) yourself, getting personalized training from a visual creativity coach can help you take your ideas to the next level. 

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What do you think about antifragile? Come on over to the blog and share in the comments so others can benefit from your wisdom. 

If you liked this tip, please sign up for my emails and if you'd like, I'd be so grateful if you shared it with your friends!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

 
Cheers, Karina


You don’t have to be an artist to draw out your ideas, but it’s pretty fun to work with one. If you’d like to bring me on for your next event or work with me one-on-one to improve your skills to draw out ideas, let me know by clicking that nice button down there.

Where in the World is ConverSketch?

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Next week I'm headed to Salt Lake City to help them create a visual summary map of what they've been hearing in 1 1/2 years of outreach around ending homelessness in SLC. This drawing is something they can use to help the group is build on what the City has heard from the community, rather than repeating what they know already.

Three Things You Never Thought of to Level Up Your Company's Culture

What do you think of when you hear the word “culture”?

Does it make you want to panic and flee (potentially to the nearest bar and sing some Boy George songs)? It certainly is a popular business blog topic and a fun little buzzword that gets some folks fired up, and makes other peoples’ eyes glaze over.

Be that as it may, as someone who works closely with teams across different sectors, I get to see the effects of this powerful concept as I support groups moving through tough situations or developing steps to their ideal future state. Sometimes it’s clear that a team has a super dialed culture (aka it’s personality, or the basic shared values and beliefs of an organization), and sometimes it’s clear that folks haven’t taken the time to do the hard work it takes to cultivate and nurture a solid organizational culture.

So, because good things come in three’s, here are three ways a graphic facilitator can help you identify and share what makes your org so incredibly high-functioning and generally awesome so you can keep leading the pack and changing the world.

Create it Together. Communication can make or break an organization. If everyone can actually see themselves in the goals you’re aiming for, they’re much more likely to remember and commit to the group’s vision. Creating a shared, visual reflection of the group’s ideas and stories is a powerful tool to develop buy-in.

Share Like It’s Your Job (It Is). Tools like Summary Graphics and Explainer Videos can be used after your killer, productive, collaborative and fun meeting to remind what people bring to the bigger picture. These beautiful illustrations are often hung in shared spaces or individual desks because they’re stylish and functional – i.e. they’re not only packed with key ideas from everyone, they’re nice to look at too.

Nurture & Invest. Humans have a delightful tendency to change and adapt, and your organizational culture really should do the same to be useful. This might sound exhausting, but it’s an opportunity to build trust and autonomy in your org. Working with a graphic facilitator to train your employees on visual and collaborative thinking is an investment that can have a glorious ripple effect. Skills like suspending judgement, divergent thinking, and of course, creative doodling can have a tremendously positive effect on teams. Go on, teach them to fish.

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If you liked this tip, please sign up for my emails and if you'd like, I'd be so grateful if you shared it with your friends!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

 
Cheers, Karina



All this culture business (and business culture) sounds like fun. Click below so we can start designing your culture & communication strategy together.

Where in the World is ConverSketch?

Last week I shared a finished explainer video on Dialogue and Deliberation, this week is a more behind-the-scenes perspective. Here's a shot of my video recording set up for the most recent video I recorded. I won't be able to share the video per my client's privacy, but I can show you that the magic is made right here!