Your WFH Refresh

By now, you’re all WFH (Work From Home) pros, figuring out systems that work for you. Kid/dog busts in during a zoom meeting? You’ve got a virtual background for that. Video call fatigue? You’ve got a stockpile of great questions to reenergize the group in breakout rooms. 

That being said, covid is testing our limits, and it’s challenging. As the northern hemisphere is heading into winter with longer nights and more time indoors, the struggle can most definitely be real. 

Lately, I’ve been digging back into these tips to help myself stay focused when I need to, and remind myself to take breaks to maintain my sanity.

So it’s a Graphic Facilitator’s WFH Tips remix this week! The timer has been especially clutch to help me back away slowly from news websites and drop into a focused space to work on what matters – projects with you all! 

Click through the gallery to see each image larger.

What are your best tips for working from home? If you don’t see yours below, send me a note and it might make it into Part III!

And remember, most of all, no matter what, you’re doing it. You’re a bright and valued person, you are loved, and you are doing the best you can. Thank you for what you do to make this world a better place!

Cheers, 

Where in the Virtual World is ConverSketch?

Alabama-Coushatta Tribe: Mapping out the priorities, needs, and opportunities of the Tribal Council.

Denver Housing Authority: Visually facilitating the first of three virtual retreat meetings focused on creating connections and a shared vision while working remotely. We mapped the team on the Enneagram circle using Google Jamboard to work collaboratively in real-time to reflect and learn about each other!

Studio Reveal: Hiring Barriers and Biases. Over the past few weeks, I collaborated with a team at the US Fish and Wildlife Service (FWS) to visually map the challenges to BIPOC in applying for and getting hired at the agency. I’m looking forward to seeing how the shifts this team identified can create a more welcoming and inclusive environment!

One Thing You Can Do for More Successful Remote Meetings and Classes

In one form or another, many of us have found ourselves settling into the realization that we’re going to be working and learning remotely for a while longer.

As research and experience reveal that virtual meetings are hard for humans, let’s be honest. How many times have you been in an in-person meeting and felt exhausted and bored? Regardless of platform, I’d like to take a moment to remind us:

We CAN take ownership of how we design meetings for impact and energy!

There are incredible tools and tech out there to support remote work and learning, and it’s easy to narrow our focus to the technology, or fixate on not being able to work together in person.

I love the way So You Want to Host a Web Meeting reframes: Remote meetings are SUPPORTED by technology, but they are not ABOUT the technology. So start with the PURPOSE, then add the tech!

Here’s the question I like to ask myself or my clients: What is the IDEAL OUTCOME for this meeting/event/class? At first, don’t even think about the how – just let yourselves imagine.

Once the purpose or outcome is clear, THEN you can think creatively about HOW. What tools or mindsets do we have now we didn’t utilize before? How might we leverage tech in new ways to create experiences that delight participants or students and ignite creativity and collaboration?

Exhibit A: Here’s what a wonderful, authentic client had to say after a virtual session we designed together and I graphic recorded remotely last week:

What a rich and rewarding session, Karina. Thank you. The excellence that ensued, in large measure, was brought about by your presence, your skills, and your work in making this strategic brainstorm session “not just another Zoom meeting.” Your services and final output, coupled with the willingness of our student leaders to engage, dream big, and plan a great Fall 2020, left us in a really good place to move forward with executing their ideas.

- Adam J. Herman, Jones Graduate School of Business, Rice University

So, what can YOU make possible?

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the Virtual World is ConverSketch?

iBlockBias: Last week I was honored to tune into a session hosted by Block Bias – a non-profit dedicated to facilitating important conversations and giving folks tools to work toward anti-racism. In 2 hours, these women built an environment where people got vulnerable, honest, and left feeling empowered!

Zoom Academy: Zoom Education hosted a two-day free training for teachers, school support, and administrators on how to learn and use their platform for more engaging and effective learning. Panels of experts and hands-on workshops left participants feeling better equipped for a very VUCA future.

Rice University: Working with the fine students representing the Jones Graduate School of Business to imagine what student life could look like this fall.

How to Manage Uncertainty and Adapt on the Fly: Five Remote Meeting Strategies You Can Implement Today

How are you all doing? I hope this email finds you and your loved ones safe, healthy, and making time for a few deep breaths. Be gentle with yourselves, have as much fun as you can, and let me know if there’s anything I can do to help you as we navigate this wild time.

Speaking of wild, it’s hard to imagine that a month ago, I was at the third annual ShapingEDU Unconference at Arizona State University. We all know how rapidly the COVID situation has been evolving, and though we had initially expected over 200 invite-only participants to join us at ASU, around 50 folks made it in person with many more joining remotely from around the world.

Karina graphic recording in person at Arizona State University - ShapingEDU Day 1

However, after first full day the organizing team made some difficult decisions. Ultimately, they decided to shift to a fully remote meeting for the final half day of the Unconference.  

That’s right: On Thursday the Unconference was blended in-person and online, and on Friday morning, all participants were fully remote. Without missing a beat, this remarkable group kept co-creating together – we weren’t going to lose the opportunity!

Screen sharing in Zoom, graphic recording on my iPad (behind my shoulder) - ShapingEDU Day 2

So, what made it possible for this group to pivot and adapt so quickly? How can your team learn from ShapingEDU?

Here are five observations as to what enabled this agile Unconference to remain successful despite unprecedented hurdles, that you can learn from and implement today!

1. The group was already used to blended learning – we meet regularly for webinars throughout the year between Unconferences to keep the work going.

   What you can do: Take some time to make sure your people are comfortable with the platform you’re using and make support accessible. Practice often!

2. We had a killer tech team supporting the whole event – streaming multiple cameras to Zoom, using mics so remote participants could hear, and a team of people monitoring the chat and Slack channels to answer questions and help with technical issues.

   What you can do: Have someone designated to help you run your remote meeting and be clear on expectations and roles for the two of you. Who will guide the conversation? Keep time? Monitor the chat? Even if it’s just you, think about how you can set expectations and build in time during the call to check on the chat, answer questions, and provide support.

3. Organizers communicated changes clearly and transparently – they were swift to share updates and how to continue participating. They leveraged multiple avenues for sharing how and when to stay involved, and kept it simple.

   What you can do: Have templates prepared ahead of time for various scenarios that might emerge. Post language for different outlets in a Google Doc that’s shared so your team all has the same info, and have a plan for who will make sure it’s shared where.

4. Graphic facilitation was leveraged in-person and remotely to provide continuity and engagement – at ASU, we created towers with boards on-site and live-streamed visuals to remote participants, and when we moved remotely, we shifted to screen sharing digitally created graphic notes. Watching the literal shape of the report outs emerge kept participants interested and helps catch people back up on the most important ideas, even if they do need to step away for a bit.

   What you can do: Partner with a graphic recorder before your remote meeting to brainstorm ways to leverage visuals to minimize the temptation of multi-tasking, keep track of many ideas, and build a shared picture of the conversation.

5. There was continuity throughout and after the Unconference -- from live to online sessions to continuing to work remotely between Unconferences, the ShapingEDU team knows that the visuals provide a solid foundation for building on ideas over time. They were sure to make the most of the graphics created during the Unconference in a follow up email (see below) with a clear call to action for next steps sparked memories and kept the community engaged even afterwards.

   What you can do: Create a communication strategy with a clear summary of the event and next steps for action from participants. Work with your graphic recorder so you’ve got visually engaging content that helps transport participants back to the ideas shared during the meeting, and carries the key ideas forward.

The follow up email after ShapingEDU 2020.

While meeting online often means lowering expectations for what is doable, you don’t have to sacrifice everything. Let’s explore how to leverage digital graphic recording or remote facilitation for you!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the World is ConverSketch?

Staying Home Even though live events have been cancelled for the next few weeks, I’m always impressed with how my clients adapt and innovate on the fly, and I’ve been digital graphic recording live for remote meetings.

How Can I Use the Graphics After an Event? In January I supported the National Council for Science and the Environment (NCSE) during their annual conference in DC. They’ve just released the conference re-cap website packed with videos, Tweets, and highlighting interactive pieces of the conference. You can see how they wove in the graphics in multiple ways – here are the Sights and Sounds of NCSE, the Experience Wall in Engagement with Purpose, and a full Graphic Recording Gallery.

For another perspective on how ShapingEDU pivoted on the fly and a couple of shots of me working at ASU, you can read the one and only Paul Signorelli’s blog about it here.

A Freelancer’s Favorites: Illustrated Tips for Working From Home

First of all, I want to say the last two weeks have been surreal, and we all deserve a deep breath.

I’ve been delighted by the intentional way people are being good to each other and despite massive shifts and challenges, I am holding the energy that we will come through COVID better than we were before.

As I’ve been hearing stories of the challenges of shifting to working from home, I wanted to share a few of the tips I’ve learned from other entrepreneurs, as well as through trial and error over the past 6 years of owning my business and working out of a home office.

Without further ado — I give you: llustrated Tips for Working From Home!

Click through on each to see the different tips!

If you need a daily dose of uplifting stories, I love @Upworthy on Instagram. And of course for mellow snippets of the garden, chickens, and bees, come on over to my feed too!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the World is ConverSketch?

At Home! I hope you are too :) Even though live events have been cancelled for the next few weeks, I’m always impressed with how my clients adapt and innovate on the fly, and I’ve been live digital graphic recording for a few projects on Zoom.

Phoenix, AZ At the third annual ShapingEDU Unconference. This group in particular is on the cutting edge of technology and learning, and there’s no other group I’d rather adjust on the fly with. We went from a hybrid in-person and remote meeting on the first day to fully remote on the second — more on that in the next newsletter!

If you’re finding yourself on more video calls than ever before and need a way to keep participants focused and anchoring participants to a common story (theirs!), let’s explore how to leverage digital graphic recording or remote facilitation for you!

Concerned About COVID-19? Instead of Canceling Your Event, Consider This

If you’re planning an event, you’ve probably been following the news around COVID-19 very closely, weighing options, and building backup plans. First and foremost, I hope you are healthy, and I’m sending strength to those who have loved ones who are sick. For a list of resources for updates and guidelines for gatherings from the WHO and CDC, scroll on down to the bottom.

Working with planning teams and event organizers as a graphic recorder, I first want to say YOU’VE GOT THIS! The amount of work that goes on behind the scenes to pull ANY event or meeting off is immense, and adding uncertainty of any kind creates more work and potentially more stress.

With shifting travel advisories and varying individual risk tolerances for travel, should you postpone or even cancel your event?

NOT NECESSARILY!

Let’s be clear. I’m NOT advocating for unsafe travel or putting people at risk.

Instead, consider holding the meeting remotely to ensure your participants are safe and healthy! Here’s an excellent resource for tips and tools for remote meetings and events as well.

You might be thinking at this point “Sounds great on paper, Karina, but we all know how easy it can be to get distracted while working or convening remotely.” I agree – it’s wildly tempting to be multi-tasking on a video call.

So, how to keep participants glued to their screens and following what’s going on?

Partner with a graphic recorder.

We can work digitally and share screens to show the visual notes unfolding in real-time on the remote meeting platform, or set up a camera on paper and boards to build colorful walls that can be sent to the convening organization after the event to display in your office and share with people at the next in-person meeting.

AND WASH YOUR HANDS!!!

Resources and Updates on COVID-19 from the World Health Organization (WHO) and the Centers for Disease Control (CDC). Huge thanks to the International Forum of Visual Practitioners for compiling the great resources!

• A live-tracker of the spread of the disease from Johns Hopkins University

• WHO: World Health Organization:  

  • Planning recommendations for Mass Gatherings

  • Basic protective measures 

  • WHO's rolling updates on coronavirus disease (COVID-19)

• CDC: The Center for Disease Control

  • COVID-19 information page

  • The CDC’s recommendations for traveling

  • The CDC's interim guidance for planning mass gatherings or large community events

• A Joint Statement on Tourism and COVID-19 - UNWTO and WHO Call for Responsibility and Coordination

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the World is ConverSketch?

Phoenix & Tucson, AZ: Working with the State of Arizona’s HIV Prevention Program to capture ideas and stories on how to end the HIV epidemic. To say I was humbled is an understatement – from LGBTQ youth to trans communities to African American communities, it was an honor to listen and be part of these listening sessions.

Fort Collins, CO: Facilitating collaborative discussions around river health across departments within our City’s government. This is our backyard river, and one I love dearly, so I’m looking forward to seeing how different departments can work together!

Phoenix, AZ: I’m headed back to Arizona this week for the Third ShapingEDU Unconference hosted by Arizona State University. I am so excited to be part of this dynamic, innovative community building better learning futures for students. Here’s the Summary Illustration of the 10 Actions and Areas the community has developed guiding this work.