Here's What I've Noticed About Great Leaders Across Sectors

One thing I love about my job is getting a unique slice of trends and conversations across sectors. In the past two weeks, I’ve had the pleasure of graphic recording and facilitating with a county government, a national foundation, a private tech giant, and a non-profit conservation organization (yes, I slept for the entire long weekend afterwards).

Some of the conversations these groups had were difficult – that’s often the case when groups have the courage to move beyond the same old ideas they’ve always had. These conversations have potential to be transformative…or not.

What can make the difference?

I’ve noticed that when leaders approach the conversation in a defensive way, that shuts folks down. But if they come in with two ears wide open and a humble mind, the results can be remarkable!

Often people are frustrated or critical because they don’t feel heard, so when leaders and decision-makers put themselves in a space of listening, then thinking about solutions, tension and hostility shift to tenacity to find a path forward together.

If you want to read more about listening...I've written about how to improve here, storylistening here, and different levels of listening here.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Where in the World is ConverSketch?

From Adams County Children and Family Services in Denver, to the Buffet Early Childhood Foundation in Omaha, to Adobe in San Jose, to the Environmental Defense Fund in Fort Collins, August was buzzing! Here are a few highlights:

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And speaking of buzzing…we also harvested honey from our beehive this weekend. Labor Day, indeed, but the rewards are sweet!

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What Every Event Organizer Wants to Hear & How to Make it Happen

No matter what your job is, there’s a good chance you’ve had to organize some sort of meeting. And if you haven’t, you probably will. Whether it’s a regular small-team meeting or a massive annual conference, there’s often a lot more work put into organizing a well-run event.

So, first of all, for all you event organizers out there, I raise a glass to you and all the work behind-the-scenes or otherwise un-thanked you do!

Next, if you’re organizing a meeting/gathering/convening/conference/event/show, I want to give you something. Have you ever heard someone at an event you organized say something like…

“This was unforgettable!”

“This was the BEST conference I’ve ever attended!”

“I got SO MUCH out of that meeting!”

“I can’t WAIT to use what I learned with the rest of my team!”

...or even a simple “THANK YOU!”

These are just a few things you, as an organizer may be yearning to hear or overhear. Why? Those things mean your participants felt valued, saw something from a new perspective, that they were present and engaged, and that you’ve helped them do their jobs or live their lives better. And while there are heaps of ways you can create an event that is meaningful and participants love, I’ve got one sure-fire way to get people fired up (in a good way).

Bring in a graphic recorder.

Having someone visually scribing the content, listening for connections, or even for what’s not being said can catapult participants from looking at their phone screens under the table, to wondering how their ideas can be incorporated into the mural being created. Seeing visual summaries of conversations and discussions moves groups from “My idea” to “Our vision” and “Actions I can take”. It can give them tangible stepping stones to take what they learned and move forward, or help unravel a previously complex and mystifying topic.

So, the next time your team is starting to plan an important event, consider a graphic recorder, facilitator or scribe to support your participants, honor their time, and help them do the best thinking they can.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Want to hear “You’re the BEST organizer I’ve ever had the pleasure of working with!” from your clients? Let’s talk about blowing their minds!

Where in the World is ConverSketch?

Turning Dull Trainings into Delightful Drawings: The US Forest Service has to deal with a lot of challenging situations; if you live in the Western US, you probably know about the prolific wildfires this year. But did you also know the USFS is responsible for hazardous waste spills and clean up? I’m working to help explain the complexity of Spill Response Coordinators and how they work with other agencies when things get leaky. Here's a chart from the initial brainstorming session I facilitated.

Digital Scribing for ShapingEDU: Last spring I attended the ASU UnConference for on the future of higher education, technology, and meaningful learning for students. I'm in awe of how the organizers have carried the incredible energy of the 100+ participants forward into monthly video calls with participants from around the world on topics from the in-person event. The engagement was astounding, and I got to do live digital scribing while screen-sharing!

Editing Cave: Working on the final video for the Wildfire Risk Management Science Team, who use advanced mapping tools to help managers and responders make safer and more effective decisions about when and where to mitigate a wildfire.

How do You Paint what Makes A Community Unique?

You’ve probably seen some cryptic emails from me over the past few weeks about a surprise project I was working on. I’m delighted now to share it with you all, along with a special behind-the-scenes look at what went into the design.

On August 2nd, to the sweet sounds of the Hazel Miller Band, the 100th Piano About Town was officially unveiled as a part of our community! And yep, you guessed it, I was the lucky artist to get to paint it!

The typical piano process includes a request for proposals from artists sketched out, which are then reviewed and selected for painting outside where passers by can watch the piano unfolding and sometimes even play while it’s being painted.

For the 100th Piano, the Bohemian Foundation wanted to do something a little different and include voices across the community. Enter: a graphic facilitator to conduct and capture focus groups to gather ideas for the piano content.

I listened to people answering the question “What makes Fort Collins unique?”: from seniors to second graders at summer camp to young professionals to those who represent diverse groups at university to musicians. I listened, captured, asked questions, and scribed each group’s conversations.

Then, I took all the charts and began looking for themes. What places did each group bring up? What characteristics make our community special? Then, I sketched out a concept design to gather feedback and refine before painting the piano itself.

This was, to me, the most challenging part of the whole process. How do you distill over five hours of stories, memories, and connections into a single illustration? That’s where the scribe training of listening for themes, distillation and synthesis really shone in this process. It was important to me to make sure all the ideas were included, that key words emerged throughout the imagery, and most of all, that when anyone from the community looks at the piano, they see themselves somewhere in it.

The painting took place inside so it would be a fun, beautiful surprise when it was unveiled at a free concert series last week. Over 12 days, the landscape, people, and stories emerged!

Want to tickle the ivories and see it for yourself? The 100th Piano will be in Old Town Square for a couple more weeks, then will live in the Fort Collins Museum of Discovery for the winter.

For more musings on pianos and creativity, check out this post.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Where in the World is ConverSketch?

On My Way to New York, New York! This week is the first of three meetings between multiple academic groups and the Mayor of NYC to create models and plans for storm water management and sea level rise in the City of New York. Stay tuned, or check out my Instagram profile and story for real-time videos and pictures.

In the Studio: Working on the third Wildfire Risk Management Science Team illustrated video. This third video focuses on challenges of fires that cross management boundaries, and mapping tools the Team uses to make recommendations for safer and more effective fire management.

Happy Summer from ConverSketch

While I’ve touted the power of consistency in previous posts, the fact of the matter is…it’s summer. Between graphic recording jobs, we took a week and explored San Francisco and the Northern California coast on the way to a stunning wedding of dear friends on the Smith River.

And, as I mentioned in my last dispatch, this summer I've had the honor of working on a surprise project which will be unveiled on Thursday, August 2nd in Old Town Square, Fort Collins at 7 pm. The Hazel Miller Band will be playing a Thursday Night Live concert in the Square, so if you're in NoCo, come on down, listen to some great music, and check out what I've been up to!

That big ol’ surprise project isn’t quite done, so…that’s my cue to leave you with this short, sweet update email. Now go enjoy some summer time!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Which of These 5 Common Meeting Problems Would You Like to End?

Think to the last meeting you had. How did you feel when you left? Was it everything you imagined (and more)…or not so much? Today I’ve pulled together some of my least favorite meeting situations, AND, because I’m a big fan of being proactive, there are a few ideas to help address these issues.

Someone keeps bringing up the same point over and over again.

This tends to be one symptom when someone doesn’t feel heard, so making sure everyone can see how their ideas fit into the bigger picture of the conversation often nips this behavior quickly and easily.

You leave with your head spinning and you have no idea what you just did for the past 55 minutes.

When content is complex or there’s uncertainty about moving forward, conversations can quickly get convoluted. Partnering with a graphic recorder who visually maps the conversation in real time illuminates connections, questions, and momentum. The map also shows the group exactly how much they DID accomplish over the course of the meeting, and where more work is needed to move forward.

You can’t get a word in edgewise because someone dominates the conversation.

Graphic facilitators can help you design creative and engaging meeting agendas to include different ways of communicating. They also have smooth strategies for making space for all voices to be heard and valued (see also: first bullet).

You had a ridiculously collaborative, creative, breakthrough meeting…Then everyone scatters and nothing happens.

This one is tricky and deceptive, because it’s difficult to track and recognize. Ask your visual partner to work with you to create ways to continue leveraging the charts after the meeting. One way to clarify next steps and expectations is to include time to map out who’s doing what by when.

You don’t know why this meeting is necessary.

Help you team be clear on exactly what you plan to accomplish by creating a visual agenda that you can send out ahead of time and/or hang up during the meeting; Having clear goals and expectations will set you and your meeting up for success. For example, if someone thinks the goal is brainstorming but their ideas keep getting shut down, they’ll probably shut down too. Or, if your team needs to prioritize and make decisions, but new ideas keep getting thrown in the mix, people will often get jaded or confused about what you’re doing and, you guessed it, shut down.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

What are your meeting pet peeves? Let’s hear ‘em, then craft some solutions to get your Meeting A Game back!

Where in the World is ConverSketch?

Lamar, Colorado: Rural Philanthropy Days was all about connecting organizations and rural communities with resources and support. We launched the event with a World Café to hear what matters most to participants.

Brush Creek Ranch, Wyoming: Working on visioning with a multi-generational family of wealth with a 100+ year family business and history of philanthropy.

I'm Up to Something.

I’m up to something. And I really can’t tell you about it yet, because it’s top secret. But I CAN tell you about it in August, and if you’re in Northern Colorado, I’ll be sharing some details later this summer.

And although I can’t say much this week, here are a few things my graphic recording clients are saying:

“Your work brought an element of clarity and action that I haven’t seen with this group in 10 years.”

— Michael Wade Smith, University of Kansas

“We have the chart you made two years ago and we hang it up at every quarterly meeting to remind us of our goals and where we want to go!”

— CSU College of Liberal Arts

“Your work helped transform a group of people who did not know how to talk to each other, or even really hear each other, into a plan for collaborative action. Thank you so much! ”

— Kate Brown, Ph.D.

“The day was a success and we have you to thank! Your work was all anybody talked about the entire 30-minute bus ride.”

— JBA Communications

“You aren’t just an artist, you are a designer of stories.”

— Tonya Malik-Carson, Colorado State University

Want more secrets? Try this on business from the desert, these from visual thought leaders, and this one for creativity.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Want people to be saying these kinds of things at your next event or meeting?

Where in the World is ConverSketch?

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Detroit: Last week I headed up north and was pleasantly surprised by my first trip to Detroit. Working with Together for Safer Roads for their annual meeting, I learned about the science and partnerships that save lives on the road.

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Fort Collins: Celebrating achievements and looking to the future of Liberal Arts at Colorado State University.

How to Explain the Value of the Graphic Recorder to the Folks Making the $$$ Decisions

Are you planning an event that you think could use some graphic recording, but the decision isn’t up to just you? Here’s a few ways you can help your team or leadership understand why it’s a great idea to get visual.

Start Planning Early: We all know there’s a million ways to spend an event budget. Make sure to reach out to your visual partner early on so you can be sure to have engaging, thought-provoking visuals to support your group!

Thought Partner: Find a visual practitioner who can help you understand your options about what’s possible and will help you craft custom elements and even processes that will make the most of your time together.

Science Rules: Graphic recording and facilitation isn’t just mesmerizing and fun, there’s a heap of science behind why it works! For example, did you know that the brain processes a visual 60,000 times faster than text (Semetko & Scammell, 2012)? Here’s a blog I wrote about the science behind graphic recording. And here’s a list of my favorite resources online and published, and if you want to geek out even more, ask me about my master’s thesis work around using graphic recording to help communicate complex science.

Money Matters: …and not just the operating budget for the event. Think of the value of the time (and salary!) of each person in the room. Why WOULDN’T you pull in someone who can help you make the most of your participants’ time? Bringing in a graphic facilitator to design a custom-tailored process or capture content visually can support your people as they make connections more quickly, think big, and collaboratively!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Now you’ve got ‘em all convinced, let’s talk about your event!

Where in the World is ConverSketch?

Boulder: Working with startups and seasoned executives in the optics business to co-create and brainstorm ways to foster success on the leading edge of the industry. Thanks to Sanitas Advisors for the photo!

Windsor: Supporting the Town Board and municipal leadership as they envision and plan for their future!

We Had A Kickass Retreat. Now What Do We Do with Those Drawings?

You pulled it off.

The right people in the room, excellent process design, a location that stimulated creativity and collaboration, excellent food. You even had a graphic recorder visually capture the conversations for you, which captivated participants and helped them see connections and build ownership of the ideas generated. The retreat. Was. Amazing. Everyone left feeling energized, with clear direction and shared understanding about where you’re headed and why.

Now what?

Aside from a cold beverage to celebrate pulling off such a stellar event, you know that you’ve got to figure out a way to keep participants motivated and energized after the retreat. How can you make sure they don’t get distracted with the day-to-day urgency of their work, and are able to keep the clear vision and energy front-of-mind?

Lucky for you, when the retreat is over, my job isn’t. The visual charts that are created are incredibly useful during, and also after the event. That’s why I create a custom list of suggestions to use the charts after the event, tailored to each of my clients’ needs and goals.  

And today I’m going to give you a sneak peek into what goes into them. A huge shout out to Lisa Arora for the framework I’m about to share.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Want to get more ideas for how to use your charts after an event? Let’s put your visual meeting notes into action for your organization!

Cheers!

Where in the World is ConverSketch?

In the Studio: Filming videos for the National Park Service and US Forest Service about climate change and wildfire risk planning. Things are heating up around here!

Albuquerque: To graphic record for a women’s health mentorship program. Looking forward to cactus and desert vibes.

How to Get People So Excited to Participate in Your Event They’ll Be Talking About It for Weeks

There’s this thing I’ve noticed about people: we love ourselves. Now, wait a minute, just hear me out on this one, okay?

Even if you’re the most generous, self-aware, kind and thoughtful person, you will almost certainly get a kick out of seeing yourself as a little roughly drawn character, especially if you get to watch while it’s drawn. And if we get to see how our experiences and stories compare to those around us, we get even more interested.

Last week I created a Story Wall for the Arizona State University Unconference on the future of learning in a digital age. During happy hour, I talked with about 100 people about when they first became involved with digital learning and drew their stories for them while they watched. It was rapid-fire with people clustered around, waiting to have their story captured and perhaps a picture drawn. It was messy and unfiltered.

Everybody loved it.

I heard things like “You learned that software program too?! Do you remember…” Old friends and new friends were standing shoulder to shoulder, watching and chatting.  And it wasn’t just during that first happy hour – for the rest of the two day Unconference, people were continuously gathering around the Story Wall and talking with each other.

These Walls lead to direct opportunities to connect face-to-face in an authentic way, something we seem to be craving more and more in this increasingly technological world.

As a graphic recorder, I am always trying to improve how I listen, how I draw, how I make marks to capture not only content, but the energy of the room. Which sometimes leads me into the Art/Design Rabbit Hole of Continuous Creative Improvement, and I forget the most important thing about what I do: It’s not about me or how “pretty” the drawing is. It’s about helping my clients see and understand their stories.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Want to boost engagement and creativity at your next event?

Where in the World is ConverSketch?

Arizona State University: Unconference for Dreamers, Doers and Drivers around the future of digital learning in higher education.

Colorado State University: Last week CSU hosted a University-wide, then community-wide event around how to cultivate compassion in the workplace. After a presentation from researcher and thought leader Leah Weiss on the power of purpose and compassion in the workplace, the participants discussed what they wanted to see and what they can do where they work.

How to Move Beyond Old Patterns in Conversation

Have you ever noticed patterns of communication in groups you spend time with?

Are there certain people you feel like you have really productive and enjoyable conversations with? How about the other end of the spectrum; you know when you get into a discussion with a particular group of people that it will inevitably be frustrating or murky?

During Kelvy Bird’s Visual Practice Workshop earlier this year, she shared a model called the Four Players in Conversation, developed by David Kantor. The premise is that in every conversation, people play one of four roles:

Move: to initiate, set direction

Follow: to support and complete an initiative

Oppose: to challenge and correct

Bystand: to witness and offer perspective

Which Player do you tend to embody? What kinds of questions or statements are you making? How is that affecting the group and conversation?

Personally, I tend to gravitate away from the role of the Opposer, but during the workshop someone offered a perspective that fundamentally shifted my negative association with it. They clarified that to Oppose does not necessarily mean to be aggressive or contrary, rather it creates a space for questions and critical thinking if approached in a compassionate way.

As a graphic recorder, this lens is an area I’m stretching myself to leverage more to better support the groups I’m working with. How can what I capture solidify or open the conversation to serve the group and their goals? Which Players are being heard, and which are absent? What does this mean for the group? For the graphic?

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Want to see your group's patterns? Let’s put the science of conversation into action for your organization.

Where in the World is ConverSketch?

In the Studio: Last week I wrapped up the third Drawing Connections video for the National Park Service Climate Change Response Program. This video will take you through the seasons at Yosemite National Park! Click here to see the Fort Laramie video, and here for Cabrillo.

Colorado State University: Helping researchers working with gene editing think strategically about research priorities and partnerships.